Happy Karen

November 14, 2018

Why I don’t encourage satisfied customers

In my opinion “You should never be happy to have a satisfied customer”...
September 25, 2018

Oh happy day!

On 1st September 2005, I launched Happy Creative. It was, and...
December 1, 2017

Marketing essentials for every business

Last week we looked at how basic details can make a big difference. This blog […]
November 24, 2017

Five marketing details you should embrace

Small details can make a big difference. It's true. Effective marketing doesn’t....
October 26, 2017

Seven tips for running a successful focus group

“You want the truth .. you can’t handle the truth,” screamed Jack Nicholson to Tom […]
December 19, 2016

Happy Christmas to you!

It’s that time of year again – a time for giving and spreading joy and […]
November 25, 2016

What the Head of Marketing in 2017 looks like…

In my near 30 years as a marketer the marketing landscape has never been so […]
September 1, 2016

So proud to be Happy!

Managing Director (and Chief Happy), Karen Lambert, shares her thoughts as Happy Creative, the company […]
August 26, 2016

You are the weakest link…goodbye!

I’ve had a bad brand experience, and it surprised me. It surprised me because I […]
March 4, 2016

Do you suffer from FOMO? (coz YOLO!)

I’ve learnt a new word; well, a new acronym to be precise. FOMO. Fear of […]
November 20, 2015

Happy tips for budding entrepreneurs

Today marks the end of Global Entrepreneurship Week and a time to celebrate the innovative […]
September 4, 2015

A decade in business: The Playlist

September 1st is a special day for me. It’s the day I started Happy.  This […]
July 17, 2015

Does your marketing pass the test?

For many the end of school term signal the start of the holidays and, for […]
May 15, 2015

Marketing Planning – Top 10 Tips for Non Marketing Directors

58%. That’s the number of businesses who do not have a marketing plan, according to […]
February 20, 2015

Marketing Myth Busting

Marketing plays a vital role in economic growth. Those companies who embrace the value of […]
January 26, 2015

Ready for a new website? Discover 7 flavours of Happy

How one team of inspired North West digital designers and 7 very different websites can […]
December 5, 2014

You’re all MAD!

“You’re all mad,” the headline speaker and inspirational author told us. “OK,” I thought, “it’s […]
September 30, 2014

Celebrating Entrepreneurship

I’m just back from over the Pennines after an inspirational couple of days in Sheffield. […]
July 18, 2014

Who’s happy with a satisfied customer? 5 questions that businesses should ask

One of the lasting memories from the FIFA 2014 World Cup for me will be […]
May 2, 2014

Why I get I excited by segmentation

Personal, bespoke marketing is one of the fastest, most rewarding ways to marketing success. And […]
March 14, 2014
friends-fingers politics, controversy, politically correct, marketing, business, platform, social, twitter, facebook, brand, storm, public relations, smartphone, platform,

Why marketing is like making friends ..

I am blessed to have beautiful, wonderful and loyal friends. Friends who make my life […]
December 20, 2013

Why Giving Makes You Happy

“Happiness does not result from what we get; but from what we give” Ben Carson. […]
October 25, 2013

A happy place to be

Time, a rare and precious commodity. Time is something we all value, perhaps even more […]
September 1, 2013

8 Happy years in business: A Reflection

8 years ago today, Happy opened its doors to the world of marketing and creativity. […]
July 5, 2013

Knowing your onions

“Knowing your onions”. I love this expression. When you know your onions, you know your […]
May 10, 2013

Marketing tips for an ever-changing world

Well, it finally happened. Fergie time is at an end (several minutes after the final […]
March 22, 2013

What am I?

I am one of the most used words in the marketing (and business) language. In […]
February 2, 2013

The Football School of Marketing Campaigns

After a month of feverish activity, saying goodbye to Balotelli, and with a spend of […]
December 9, 2012

Goodwill to all Business Men and Women

Tis the season to be jolly … well for me tis the season to be […]
October 12, 2012

Why brand perception means everything ….

Creating a powerful brand that customers relate to is about building the strongest positive perception […]
August 3, 2012

If planning were an Olympic sport

First to win gold at the London 2012 Olympics, Heather Stanning and Helen Glover are two […]
May 25, 2012

Four Tips for Customer Retention

There is a common theme at Happy in 2012. A theme that is as relevant […]
March 23, 2012

Can you handle the truth? 7 tips for running a successful focus group

“You want the truth .. you can’t handle the truth,” screamed Jack Nicholson to Tom […]
January 20, 2012

Why satisfied customers defect …

Customer loyalty is the feeling of attachment or affection for a company’s people, products or […]
November 11, 2011

11 Ways to make your campaign memorable

With the memorable date of 11-11-11 upon us, here are 11 tips to make your […]
September 16, 2011

Driving Profitable Performance in B2B Marketing

Driving a profitable performance is important in any company, and at the heart of every […]
July 29, 2011

It’s just a logo, isn’t it?

I am always fascinated by what I hear when I’m leading or researching for our […]
June 10, 2011

On this day…

Imagine the scene. It is 10 June 1752. You are looking out onto a field. […]
April 21, 2011

Celebrating Icons

The 1960s. A great decade (not least of which because it was the decade I […]
March 23, 2011


Spring. Absolutely my favourite season. I adore it. Daffodils, longer days, clear blue skies, new […]
January 16, 2011

Fortune favours the Brave

As I opened my fortune cookie at the turn of the year it told me […]
November 30, 2010

Blackpool Means Business

On Friday I attended my first ever Blackpool Business Leadership Group (BBLG) meeting. It was […]
October 11, 2010

Writing a killer marketing plan… 15 top tips

So you’re about to sit down and formulate your marketing plans for next year. Love […]
August 9, 2010

Why I Love Mood Boards

Why mood boards? Mood boards create a visual guide, a clear vision if you like. […]
01253 446 933

Paid Social Campaigns

Paid social media can be a brilliantly effective yet low cost form of lead generation, and it’s a great way to extend your reach, drive website traffic and generate likes and shares.

We’ll take care of setting up and managing your paid social media accounts, ensuring your spend is carefully targeted. Then we’ll provide clear, transparent reporting so you can keep refining the strategy to make your ad spend even more effective.

More about Paid Social Campaigns

Social Media

All the tweets and posts in the world won’t help generate leads unless there’s some strategic thinking behind what you’re doing.

We’ll help define the right social media strategy for you, so that you’re on the right platforms, saying the right things to the right people at the right time to generate the right leads.

More about Social Media

Design & Brand Building

Marketing is bit like those huge, swirling flocks of starlings you see from time to time. Individually your brochure, email, ad, meme or gif may not change the world.

But when you join them together and ensure they’re all heading in the same direction, you have the power to stop people in their tracks.

We design communications that help build a consistent brand and convert more leads to sales.

More about Design & Brand Building


Your website can generate leads in so many ways. Informed content. Strong calls to action. A simple, natural journey from ‘Hi there!’ to ‘Buy now’.

Yet websites are never ‘done’. They need to keep evolving to keep pace with your customers’ expectations, so we’ll be with you for the long haul to keep tweaking, refining and growing your site – and to deliver the PPC campaigns that help drive traffic towards it.

Because when your website keeps working to understand and speak to your audience, you’ve got more chance of converting.

More about Websites

PR & Content

There’s a knack to ensuring your business is seen in the right places at the right time. We’ll build your PR profile across the mix of channels that’s right for you (from press to social media to events) and use our contacts to spread the word.

So when your customers are ready to buy, it’ll be your brand they think of first.

More about PR & Content

Claim your happy offer

Claim your happy offer

Claim your happy offer

Claim your happy offer

Claim your happy offer

What would make you happy today?